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My Account My Account (18 FAQs)

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How do I log into my account?
I forgot my password. What do I do?
Why do I have problems logging in?
How do I change my username and/or password?
How do I activate my account?
Why do I need to verify my email address?
I didn't receive the verification email, what do I do?
Why does the verification code not work?
Can several people use my same account?
How do I add additional user(s) on the same account?
How do I delete/edit an added user?
How do I edit my account information?
Why is my account expired/closed?
If I don't use my account, does it get cancelled?
How do I cancel my membership?
How do I put my account on hold?
How do I upgrade or downgrade my membership?
Is there a cost in upgrading my membership plan?


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